Privacy Policy

Effective Date: February 3, 2026

Introduction

Marketing OS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing content generation platform and related services.

By using Marketing OS, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Information You Provide to Us

When you create an account or use our services, we collect information that you voluntarily provide, including: your name and contact information, your business name and company details, your website URL, information about your industry, target audience, and business offerings, and payment and billing information necessary to process transactions.

Information We Collect Automatically

To provide our marketing content generation services, we automatically collect and analyze publicly available information from your website. This includes text content, product and service descriptions, and other publicly accessible information that helps us understand your business and generate relevant marketing content. This website analysis allows us to create more accurate and tailored marketing materials for your business.

How We Use Your Information

We use the information we collect to provide and improve our services, including generating customized marketing content based on your business information, processing your transactions and managing your account, communicating with you about your account and our services, analyzing usage patterns to improve our platform, and complying with legal obligations.

Third-Party Services

AI and Language Model Providers

Our services utilize third-party large language model (LLM) providers to generate marketing content. When you use our content generation features, your business information, website content, and related context may be transmitted to these AI providers as part of the content generation process.

Payment Processors

We use third-party payment processors to handle billing and payment transactions. Your payment information is transmitted directly to these processors and is subject to their privacy policies and security measures. We do not store complete credit card numbers on our servers.

Data Retention

We retain your personal information and business data for as long as your account remains active. This allows us to provide continuous service and maintain your marketing content history. If you choose to delete your account, we will delete your personal information and associated data from our systems, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or correct your account information at any time through your account settings. You may request deletion of your account and associated data by visiting our contact page and selecting "Data Deletion Request" as your reason for contact.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your privacy rights. To exercise these rights, please visit our contact page.

Children's Privacy

Our services are designed for businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please visit our contact page.